Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
5HUK 329Consumer Law2+0+02202.11.2026
Course Details
Language of Instruction Turkish
Level of Course Unit Bachelor's Degree
Department / Program Law
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course within the framework of the Law No. 6502 on Consumer Protection and related legislation; to teach basic concepts such as consumer, seller, provider, analyze unfair conditions in consumer contracts, responsibilities arising from defective goods and services, distance contracts and consumer loans, and to understand ways to resolve consumer disputes at the undergraduate level.
Course Content Historical development and sources of consumer law, basic concepts, unfair conditions in consumer contracts, liability for defective goods and defective services, types of consumer contracts (installment sales, distance contracts, time off, package tours), consumer loans and housing finance contracts, commercial advertising and unfair commercial practices, the structure and functioning of Consumer Arbitration Committees and Consumer Courts.
Course Methods and Techniques Lectures, analysis of legislation and contracts, case studies, judicial decision analysis, classroom discussion and questions and answers.
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Asist Prof.Dr. Ahmet Murat ARPACI
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Prof. Dr. Şebnem Akipek Öcal,İlhan Kara; Tüketici Hukuku Ders Kitabı, 3. Baskı, Yetkin Yayınları, 2025.
Prof. Dr. Murat Aydoğdu,Doç. Dr. Nalan Tuncer,Arş. Gör. Ö. Oğuzhan Meral ; Tüketici Hukuku, 1. Baskı, Adalet Yayınevi, 2025.
Course Notes Law No. 6502 on the Protection of Consumers and relevant secondary legislation; consumer transactions, recommended textbooks, and current judicial decisions.

Course Category
Field %100

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Final examination 1 % 60
Total
2
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 2 28
Hours for off-the-c.r.stud 14 2 28
Mid-terms 1 2 2
Final examination 1 2 2
Total Work Load   Number of ECTS Credits 2 60

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
Bilgi 
1 Can explain the fundamental concepts of consumer law and contract types in their legal dimensions.
Beceri 
2 It can analyze liability regimes arising from defective goods or services through concrete disputes.
Yetkinlik 
3 They can evaluate unfair terms in distance learning and financial consumer contracts according to the relevant legislation.
4 It can develop solutions for Arbitration Committees, Mediation, and Court processes in consumer disputes.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 The emergence, development, purpose, and constitutional foundations of Consumer Law.
2 Basic Concepts: Consumer, seller, provider, consumer transaction, and goods/services concepts.
3 Unfair terms in consumer contracts and their control.
4 Liability for defective goods: The concept of defect, types of defects, and the burden of proof.
5 Consumer ` s optional rights in defective goods and the conditions for exercising these rights.
6 Liability for defective services and the consumer ` s optional rights.
7 Special sales methods granted to consumers I: Installment sales and off-premises contracts.
8 Mid Term
9 Special Sales Methods Available to Consumers II: Distance Contracts and Online Purchases
10 Financial Consumer Contracts I: Consumer Credit Contracts and Early Payment Rights
11 Financial Consumer Contracts II: Housing Finance and Prepaid Housing Sales Contracts
12 Recreation and travel contracts: Package tour and timeshare/long-term vacation service contracts.
13 Commercial advertisements, unfair commercial practices, and the structure/powers of the Advertising Board.
14 Resolution of Consumer Disputes I: Consumer Arbitration Committees, Application Limits, and Compulsory Mediation
15 Resolution of Consumer Disputes II: Consumer Courts, Trial Procedure and General Remarks

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10
All 5 5 5 4 3 5 3 5 4 3
In1 5 5 4 4 3 3 3 4 4 3
Sk2 5 5 5 4 3 4 3 5 4 3
Co3 4 4 4 4 4 4 3 4 4 3
Co4 5 5 5 4 4 5 4 5 4 4

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant