Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
2TUI107Travel Management and Tour Operator2+0+02605.05.2025
Course Details
Language of Instruction Turkish
Level of Course Unit Bachelor's Degree
Department / Program Tourism Management
Type of Program Formal Education
Type of Course Unit Compulsory
Course Delivery Method Face To Face
Objectives of the Course This course aims to provide students with a comprehensive introduction to the travel agency and tour operator sector. The course will cover the structure and operation of travel agencies, the role of tour operators, tour packaging processes, marketing strategies and legal regulations in the sector. Students will have the knowledge and skills to effectively plan, manage and sell in their professional lives by understanding current trends in the tourism sector.
Course Content To inform about agencies, which are the organizations that have the most dialogue in the tourism sector, to examine tour operations and organizations that agencies will make in accommodation facilities, and to provide knowledge and skills about agency-hotel relations.
Course Methods and Techniques The course will be taught theoretically. The course, which will be taught formally for 14 weeks, will be explained through the contents and professional definitions prepared by the instructor.
Prerequisites and co-requisities None
Course Coordinator Asist Prof.Dr. Bünyamin ÖZLÜ bunyamin.ozlu@hku.edu.tr
Name of Lecturers Asist Prof.Dr. Bünyamin ÖZLÜ bunyamin.ozlu@hku.edu.tr
Assistants Instructor Şeyda KAYA seyda.kaya@hku.edu.tr
Work Placement(s) No

Recommended or Required Reading
Resources Marin-Pantelescu, A., Tachiciu, L., Capuşneanu, S., & Topor, D. I. (2019). Role of tour operators and travel agencies in promoting sustainable tourism. Amfiteatru Economic, 21(52), 654-669.
Course Notes Recommended textbooks

Course Category
Social Sciences %100

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Assignment 1 % 10
Final examination 1 % 50
Total
3
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 15 2 30
Hours for off-the-c.r.stud 15 9 135
Assignments 8 2 16
Mid-terms 1 1 1
Final examination 1 1 1
Total Work Load   Number of ECTS Credits 6 183

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Have knowledge about the basic processes of travel agency and tour operator
2 Gain knowledge about the role and importance of travel agencies and tour operators in the tourism sector.
3 They can analyze legal regulations and relevant legislation for travel agencies and tour operators.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Development of travel management
2 Legal Regulations in Travel Agencies
3 Industry Representative Experience Transfer
4 Travel Distribution Systems
5 Duties of the Travel Agent
6 Travel Agency Operations
7 Management in Travel Agencies
8 Midterm Exam
9 Organizational Structure in Travel Agencies and Tour Operators
10 Industry Representative Experience Transfer
11 Personnel and Qualifications in Travel Agencies
12 Activities of Tour Operators
13 Differences Between Travel Agency and Tour Operator
14 Relationships Between Tour Operators and Accommodation Businesses
15 General Evaluation

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14
C1 5 5
C2 5 5
C3 5

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant