Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
2TUI108Accommodation Management3+0+03511.02.2026
Course Details
Language of Instruction Turkish
Level of Course Unit Bachelor's Degree
Department / Program Tourism Management
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course The aim of this course is to provide students with a comprehensive understanding of the basic concepts, management processes and sector dynamics in the field of accommodation management. The aim is to provide students with theoretical knowledge and practical perspectives on the sector by addressing topics such as types of accommodation businesses, management structures, operational processes and service quality. In addition, the course focuses on current issues such as marketing, finance, human resources, use of technology and sustainability in the accommodation sector, aiming to prepare students for the sector. Thanks to this course, students will gain the ability to understand the functioning of accommodation businesses and become an effective manager or employee in this field in the future.
Course Content This course comprehensively covers the basic concepts of accommodation management, sector structure and management processes. The course will examine topics such as the history of accommodation businesses, types, management and organizational structures, operational processes, service quality, financial management, marketing strategies, human resources management and use of technology. Students will have the opportunity to learn sustainable competition strategies by analyzing the operations of accommodation businesses and current developments in the sector. In addition, applications regarding current tourism trends such as crisis management, sustainability and guest satisfaction in the accommodation sector are also included in the course content. In addition to theoretical information throughout the course, students will be provided with practical knowledge and skills through case studies, sector examples and interactive discussions.
Course Methods and Techniques The course will be taught theoretically. The course, which will be taught formally for 14 weeks, will be explained through the contents and professional definitions prepared by the instructor.
Prerequisites and co-requisities None
Course Coordinator Prof.Dr. AZİZ GÖKHAN ÖZKOÇ agokhan.ozkoc@hku.edu.tr
Name of Lecturers Prof.Dr. AZİZ GÖKHAN ÖZKOÇ agokhan.ozkoc@hku.edu.tr
Assistants Research Assist. ŞEYDA KAYA seyda.kaya@hku.edu.tr
Work Placement(s) No

Recommended or Required Reading
Resources Raghav Abhay (2020), Introductıon To Hospıtalıty Management, ISBN 978-81-945630-4-4
Course Notes Recommended textbooks

Course Category
Social Sciences %100

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Final examination 1 % 60
Total
2
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 15 3 45
Hours for off-the-c.r.stud 15 7 105
Mid-terms 1 1 1
Final examination 1 1 1
Total Work Load   Number of ECTS Credits 5 152

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Explain the basic concepts, history, types of businesses and management processes of accommodation management.
2 Can analyze operational processes, financial management and marketing strategies of accommodation businesses
3 Develop problem-solving skills by evaluating current developments in the sector, sustainability practices and crisis management approaches.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Introduction to Accommodation Management
2 Management and Organization in Accommodation Businesses
3 Structure and Types of Accommodation Industry
4 Departments and Their Duties in Accommodation Businesses
5 Service Quality and Guest Satisfaction in Accommodation Businesses
6 Human Resources Management in Accommodation Businesses
7 Marketing and Sales Management in Accommodation Businesses
8 Midterm Exam
9 Financial Management and Cost Control in Accommodation Businesses
10 Revenue Management and Reservation Systems
11 Use of Technology and Digitalization in Accommodation Businesses
12 Sustainability and Environmentally Friendly Practices
13 Crisis Management and Risk Analysis
14 Current Trends and Future Perspectives
15 General Evaluation

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14
C1 5 5
C2 5 4
C3 5 5

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant