Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
2SHI108Basic Communication and Communication Skills2+1+03320.10.2026
Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Civil Aviatıon Management
Type of Program Formal Education
Type of Course Unit Compulsory
Course Delivery Method Face To Face
Objectives of the Course The aim of this course is to provide students with knowledge of communication processes, basic communication concepts, the history, structure, functions, characteristics and types of communication, the relationship of communication sciences with other disciplines, communication models and communication ethics.
Course Content This course covers Basic Concepts Related to Communication, Characteristics of the Communication Process, Types of Communication, Barriers to Communication, Communication and Conflict, Speaking and Listening, Culture and Communication, Communication Models, Group Communication, Organizational Communication, Persuasive Communication, Nonverbal Communication and Body Language.
Course Methods and Techniques Lectures, question-and-answer, discussion, case studies, group work, role-play, communication practices and classroom performance activities.
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Ayşegül ASLAN
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Gerede, E. (2015). Human Factors and Crew Resource Management in Aviation. Anadolu University Publications.


Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Final examination 1 % 60
Total
2
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 3 42
Assignments 4 2 8
Presentation 4 2 8
Mid-terms 1 2 2
Final examination 1 2 2
Total Work Load   Number of ECTS Credits 2 62

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 .Explains the basic concepts, history, structure, functions and types of communication.
2 Explains the elements and characteristics of the communication process and basic communication models.
3 Applies effective speaking, listening and communication tools in professional contexts.
4 Analyzes communication barriers and conflict situations and develops appropriate communication solutions.
5 Evaluates the role of culture, nonverbal communication and body language in the communication process.
6 Applies professional ethics, responsibility and social responsibility principles in communication processes.
7 Uses appropriate communication skills in group, organizational and persuasive communication processes and follows sectoral developments
8 Develops awareness of their own communication style and improves professional confidence, lifelong learning and multitasking skills.
9 Acquires the ability to perform multiple tasks simultaneously.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Course Introduction and Basic Concepts Related to Communication Communication and Communication Handbook
2 Characteristics of the Communication Process Communication and Communication Handbook
3 Types of Communication Communication and Communication Handbook
4 Barriers to Communication Communication and Communication Handbook
5 Communication and Conflict Communication and Communication Handbook
6 Speaking and Listening Communication and Communication Handbook
7 Culture and Communication Communication and Communication
8 MIDTERM EXAM MIDTERM EXAM
9 Communication Models Communication and Communication Handbook
10 Group Communication Communication and Communication Handbook
11 Organizational Communication Communication and Communication Handbook
12 Organizational Communication Communication and Communication Handbook
13 Nonverbal Communication Communication and Commication Handbook
14 Body Language Communication and Communication Handbook
15 General Rewiev Communication and Commication Handbook

 
Contribution of Learning Outcomes to Programme Outcomes
C1
C2
C3
C4
C5
C6
C7
C8
C9

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant