Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
4TUI211DIGITAL TECHNOLOGIES IN TOURISM3+0+03505.02.2026
Course Details
Language of Instruction Turkish
Level of Course Unit Bachelor's Degree
Department / Program Tourism Management
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course The aim of this course is to examine the digitalization process in the tourism sector and the technological innovations that have emerged in this process, and to evaluate the effects of digital technologies on competitive advantage, efficiency, sustainability, and customer experience. The course aims to develop students' analytical thinking and strategic decision-making skills for the effective use of digital technologies in tourism businesses.
Course Content This course covers the digitalization process and the concept of digital transformation in the tourism sector. The course content includes information and communication technologies, e-tourism, online booking systems, digital marketing applications, social media, mobile technologies, big data, artificial intelligence, the Internet of Things, virtual and augmented reality applications, and the concepts of smart tourism and smart destinations. Furthermore, the impact of digital technologies on tourism businesses, destination management, and tourist experience is evaluated through case studies.
Course Methods and Techniques Book and article analysis, oral presentation, written exam
Prerequisites and co-requisities None
Course Coordinator Asist Prof.Dr. Bünyamin ÖZLÜ ozlubunyamin@hku.edu.tr
Name of Lecturers Asist Prof.Dr. Bünyamin ÖZLÜ bunyamin.ozlu@hku.edu.tr
Assistants Research Assist. Şeyda KAYA seyda.kaya@hku.edu.tr
Work Placement(s) No

Recommended or Required Reading
Resources Türk. O (2023), Digital Transformation in Tourism, Paradigma Academy Publications Edt. Baltacı. F. and Özlü, B. (2024) Sustainable Tourism in the Digital Age, Detay Publishing
Course Notes The course will be taught theoretically. The 14-week in-person course will be delivered using content and professional definitions prepared by the instructor.

Course Category
Social Sciences %100

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Final examination 1 % 60
Total
2
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 15 3 45
Hours for off-the-c.r.stud 15 7 105
Mid-terms 1 1 1
Final examination 1 1 1
Total Work Load   Number of ECTS Credits 5 152

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 You can explain the concepts of digitalization and digital transformation in the tourism sector.
2 It can analyze the basic digital technologies and application areas used in tourism businesses.
3 It can evaluate the impact of digital technologies on tourism businesses and the tourist experience.
4 By developing a critical perspective on the use of digital technologies in tourism, it can offer key strategic recommendations.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Industrial Revolutions and Digital Transformation in Tourism Textbook + Article Review
2 Smart Tourism Destinations and the Technologies Used Textbook + Article Review
3 E-tourism ecosystem: Online travel agencies (OTAs), booking and distribution systems. Textbook + Article Review
4 Digital marketing in tourism businesses: Websites, SEO, social media, and content management. Textbook + Article Review
5 Online reputation management, e-WOM, and customer feedback systems. Textbook + Article Review
6 Mobile technologies and tourism: Mobile applications, location-based services, and smart solutions. Textbook + Article Review
7 Big data and data analytics: Tourist behavior and decision-making processes. Textbook + Article Review
8 Midterm exam
9 Artificial intelligence and automation technologies: Chatbots, recommendation systems, and personalization. Textbook + Article Review
10 Internet of Things (IoT) and smart hotels: Energy management, security, and operational efficiency. Textbook + Article Review
11 Virtual reality (VR) and augmented reality (AR) applications: Experience design and marketing Textbook + Article Review
12 Smart tourism and smart destinations: Digital infrastructures and governance. Textbook + Article Review
13 The impact of robotics and digitalization on employment in tourism. Textbook + Article Review
14 Digitalization in tourism, ethical issues, data security, and discussions about human contact. Textbook + Article Review
15 Overall Assessment Textbook + Article Review

 
Recommended Optional Programme Components
Veri yok
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14
C1 5
C2 5
C3 5
C4 5

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant