Course Information
SemesterCourse Unit CodeCourse Unit TitleT+P+LCreditNumber of ECTS CreditsLast Updated Date
2MBH162Consumer Law2+0+02323.10.2026
Course Details
Language of Instruction Turkish
Level of Course Unit Associate Degree
Department / Program Court Office Services
Type of Program Formal Education
Type of Course Unit Elective
Course Delivery Method Face To Face
Objectives of the Course The aim of this course is to teach students the fundamental concepts of consumer law, consumer contracts, and legislation concerning consumer protection. The course aims to enable students to understand the rights and obligations arising from consumer transactions, learn the methods for resolving consumer disputes, and evaluate current practices in consumer law.
Course Content The principles and rules of consumer law, which has an increasing importance in today ` s consumption world, in accordance with the provisions of the Law on the Protection of the Consumer No. 4077 and the relevant regulation
Course Methods and Techniques
Prerequisites and co-requisities None
Course Coordinator None
Name of Lecturers Instructor Sezgi Demirkale
Assistants None
Work Placement(s) No

Recommended or Required Reading
Resources Consumer Law Courses (Yılmaz Aslan)
Aydoğdu, M. (2022). Tüketici Hukuku. Ankara: Yetkin Yayınları. 6502 sayılı Tüketicinin Korunması Hakkında Kanun; Tüketici Hakem Heyetleri Yönetmeliği; Tüketici Sözleşmeleri Yönetmeliği

Course Category
Mathematics and Basic Sciences %0
Engineering %0
Engineering Design %0
Social Sciences %20
Education %0
Science %0
Health %0
Field %80

Planned Learning Activities and Teaching Methods
Activities are given in detail in the section of "Assessment Methods and Criteria" and "Workload Calculation"

Assessment Methods and Criteria
In-Term Studies Quantity Percentage
Mid-terms 1 % 40
Final examination 1 % 60
Total
2
% 100

 
ECTS Allocated Based on Student Workload
Activities Quantity Duration Total Work Load
Course Duration 14 2 28
Hours for off-the-c.r.stud 23 2 46
Mid-terms 1 1 1
Final examination 1 1 1
Total Work Load   Number of ECTS Credits 2,5 76

 
Course Learning Outcomes: Upon the successful completion of this course, students will be able to:
NoLearning Outcomes
1 Define the rights arising from being a consumer.
2 Explain the obligations of manufacturers regarding products and after-sales services.
3 It can classify the optional rights of consumers in cases of defective goods/defective services.
4 Comparison of consumer contract types in consumer law.
5 Discuss the rules about protecting consumers from unfair terms in consumer contracts.
6 Can explain consumer organizations and authorities.
7 Define the powers of consumer courts.

 
Weekly Detailed Course Contents
WeekTopicsStudy MaterialsMaterials
1 Law on Consumer Protection; examination in terms of purpose, scope and definitions
2 Defective goods Defective service
3 Consumer, consumer rights
4 Contract types regulated in the Consumer Protection Law; Sales in installments, Timeshares and Package Tour Contracts
5 Door to Door Sales, Distance Contracts, Consumer Credit
6 Credit Cards and Housing Finance
7 again for the midterm exam
8 Midterm Exam
9 Unfair Terms in Consumer Contracts
10 Serials, Subscription agreements, price tag
11 Warranty certificate, rights of the consumer during the warranty period, after-sales services
12 Commercial advertisements and advertisements
13 Consumer organizations, consumer council, consumer arbitration committee
14 Provisions on Trial and Punishment, Consumer Courts
15 GENERAL REVIEW

 
Contribution of Learning Outcomes to Programme Outcomes
P1 P2 P3 P4 P5 P6 P7
C1 4
C2 5 5
C3
C4 3 5 4
C5 4
C6 4
C7 5

  Contribution: 1: Very Slight 2:Slight 3:Moderate 4:Significant 5:Very Significant